Patient Resources

Office Hours

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
  • 6:10a - 5:00p
  • 6:10a - 5:00p
  • 6:10a - 5:00p
  • 6:10a - 5:00p
  • 6:10a - 5:00p
  • Closed
  • Closed

Phone Hours

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
  • Friday:
  • Saturday:
  • Sunday:
  • 9:00a -12p & 2p - 5p
  • 9:00a -12p & 2p - 5p
  • 9:00a -12p & 2p - 5p
  • 9:00a -12p & 2p - 5p
  • 9:00a -12p & 2p - 5p
  • Closed
  • Closed

Appointments & Consultations

To schedule an appointment, please call (925) 932-7704. Our staff will be pleased to assist you in any way possible and all efforts will be made to accommodate your schedule.

Emergencies

Our office provides on-call service for emergencies, 24 hours-a-day, 7 days-a-week. Call (925) 932-7704 and Dr. Bortz will be contacted immediately.

Cancellations

If you are unable to keep an appointment, we ask that you kindly provide us with at least 24 hours notice in order to avoid any late cancellation fees. This courtesy on your part will make it possible to give your appointment to another patient.

Insurances

  • Medicare
  • Healthnet
  • United Healthcare PPO
  • Blue Sheild PPO
  • Cigna PPO
  • Affinity PPO

We are currently non-preferred providers for the following insurances:

  • Blue Cross PPO
  • Aetna PPO

Patients with Blue Cross or Aetna PPO insurances will be responsible for payment at the time of service. As a courtesy, our office will submit a claim to your insurance and they will reimburse you directly for a portion of the cost.

Please call our office to confirm your insurance and eligibility with our office.

Our office routinely sees patients who are non-insured or have plans that are not accepted by our office (ie. Kaiser and other HMO's). These patients are responsible for the cost of the visit at the time of service.

Payment

We accept Visa and Mastercard. All fees are due at the time of service.

Helpful Links

Looking for additional information about dermatology? Since our website can't contain everything about our procedures, we have provided, below, a list of sites that will help with your search for information.

If there is a website that you think should be included on our list, please Contact Us, and we will consider including it.

Basal Cell Carcinoma

Squamous Cell Carcinoma

Melanoma

Sunscreen and Sun Protective Clothing

Dangers of Indoor Tanning

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American Academy Of Dermatology  American Society for Dermatologic Surgery Accreditation Association for Ambulatory

East Bay Skin Cancer Center | 355 Lennon Lane, Suite 255 | Walnut Creek, CA 94598 | Tel: 925-932-7704 | Fax: 925-932-7752 | www.dermclinic.com